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    Cloud Onboarding Consultant - Bogotá, Colombia - Bizagi

    Bizagi
    Bizagi Bogotá, Colombia

    hace 2 semanas

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    De jornada completa
    Descripción

    Bizagi is growing fast as part of the rapidly expanding cloud automation market. Right now, we're looking for the best individuals across regions with a talent for innovation. We are extremely passionate about our global team, our diversity, our culture and our customers.

    Bizagi is a global software company born in LATAM with a strong presence in EMEA and growing fast in NAM. Bizagi stands for Business Agility with a clear vision: to be the best process automation company enabling large organizations to change faster.

    Because traditional software development and legacy systems can be slow, Bizagi developed an easy-to-use cloud platform for low-code process automation. It helps organizations across industries to launch modern apps that digitize and automate the way the business works. Customers include adidas, DHL and Old Mutual.

    What is it like to work at Bizagi?

    We are an ambitious and innovative team, so the path ahead will give you new opportunities to grow professionally. You'll have the chance to work with talented people across the globe – including our world-class leaders. Every Bizagi employee has the chance to make a tangible impact on the company's success and we believe in having fun along the way. We don't take ourselves too seriously and we celebrate new ways of thinking. Once you join you will see also that Bizagi embraces diversity, equality, inclusion, and mutual respect.

    Importantly, we believe that people do their best work when they have a healthy work-life balance, so we live and breathe flexibility every day. Our values are to be innovative, collaborative, and responsive. We believe in being accountable for responsibilities and working towards outcomes, not hours in the office or 'online'.

    Come join us and find out what the best work of your career could look like here at Bizagi

    What We Are Seeking

    Bizagi Onboarding consultant focused on onboarding new customers onto the Bizagi platform. Their role involves guiding and supporting customers through the initial stages of adopting and utilizing the PaaS offering.

    Key Tasks & Accountabilities

    PaaS onboarding consultants assist customers in initial configuration in terms of infrastructure-related subjects. They provide guidance on initial steps, setting up user accounts & access, including SSO setup, VPN, DNS and email-related configuration, and present requisites and considerations. This may involve working closely with the customer's IT team to ensure a seamless integration process.
    Onboarding consultants deliver initial information regarding provisioned environments, and can engage other teams (training and support) for training sessions or to troubleshoot technical issues.

    Experience and milestones

    Academic and professional qualifications

    Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

    Experience and knowledge

  • Experience on service delivery and customer support.
  • Experience in cloud technologies, namely based on Azure.
  • Knowledge in networking (e.g. VPN, DNS), and other technical and infrastructure subjects such as SMTP protocol, AD integration/SAML2 & PKI.
  • Knowledge in solutions architecture and integration between systems.
  • Knowledge in security aspects and industry standards.

    • Skills


    • Excellent communication and interpersonal skills, with the ability to work effectively with customers, technical teams, and business stakeholders.


    • Project management skills.


    • Strong problem-solving skills and a customer-centric mindset.


    • Ability to work independently and manage multiple priorities in a fast-paced environment.


    • Flexibility and adaptability in the face of changing priorities and requirements.


    • Languages: high-level English required; any additional language such as Spanish, Portuguese, French or German is desirable.

    Languages

  • English: High level is must
  • Portuguese, or French or german: Desirable

    • #Remote

    Benefits

    Competitive Salary Package, Comprehensive benefit package, Bonus and Incentive Compensation Programs, Stock Options
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