- Delivers product training programs while adhering to designated training materials and schedules.
- Delivers and supports program training and miscellaneous training.
- Acts with a sense of urgency when modifications are needed with respect to training materials or programs, and provides necessary feedback to the Learning Manager.
- Participates in the creation, design, and implementation of training materials, training agendas, etc.
- Creates a positive learning environment to promote high employee morale amongst trainees.
- Assesses the readiness of associates and staff in training to perform job functions.
- Maintains current knowledge of all company and account-specific policies, procedures, systems, and products.
- Contributes to the ongoing improvement processes within the business and our Clients.
- Performs all other duties as assigned by Learning Experience Manager including but not limited to new hire training, ongoing training, training reporting, support to operations, queue time, and site-level training.
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Learning Experience Leader - Cali, Colombia - TaskUs
Descripción
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Responsibilities:
This application will be used for an on-site position at our new site in the south of Cali, Colombia.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL .
