Promptly enter purchase orders to meet or exceed the agreed to service levels.
Partner with Customer Care Leads to guarantee Achievement of service level agreement's.
Ensure order entry, order tracking and delivery are on track and orders are comleted in full, providing customers with status updates throughtout the process.
Identify gaps in customer care processes and partner with customer experience team to resolve.
Ensure actions align with AAT strategy.
Escelate issues as they arrise in a timely matter to ensure agility and responsiveness.
2 years' experience in Customer Service/Care roles.
Bachelor's degree required.
Excellent verbal and written communication skills.
Strong critical thinking skills, understanding when escalation is necessary.
Strong problem-solving and analytical reasoning skills.
Ability to work under pressure and successfully handle multiple priorities.
Leader in promoting an engaging work environment.
Utilizes data (KPIs) to drive business results.
Experience working on an international team.
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Customer Service Representative
hace 5 días
Grupo COS (Customer Operation Success) Bogota, ColombiaCampaña de atención al cliente para una empresa de telefonía móvil en Estados Unidos. · **¿Qué necesitas para aplicar?** · - Nível académico: Bachiller en adelante · - Experiência: 3 meses en servicio al cliente call center · - Nível de Inglés: B2+ · - Residir en la ciudad de Bog ...
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Customer Service Representative
hace 3 días
Essity Bogota, Colombia**Titulo**: · Analista de Servicio al cliente · **Sobre el Role**: · Proporcionar apoyo administrativo oportuno y eficaz a los clientes, un equipo de ventas, unidad o departamento siguiendo los procedimientos y pautas establecidos. · Estamos buscando personas que vivan nuestros v ...
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Service Sales Representative Vm
hace 9 horas
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Customer Service Representative Remote
hace 4 días
solvo Global Bogota, ColombiaEn Solvo Global buscamos los mejores talentos bilingües · Posición: Customer Service Representative · Funciones: Sus funciones incluyen el manejo de muchas llamadas entrantes y salientes hacia y desde los clientes, escuchar las necesidades o problemas de los clientes y proporcion ...
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Customer Service Representative
hace 12 horas
Ey Bogotá, ColombiaCustomer Service Representative En EY, tendrás la oportunidad de construir una carrera tan única como tú, con alcance global, apoyo, una cultura de inclusión y tecnología para convertirte en la mejor versión de ti. Contamos con tu talento y perspectiva para que EY también sea muc ...
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Customer Service Representative
hace 12 horas
Ey Bogotá, ColombiaCustomer Service RepresentativeEn EY, tendrás la oportunidad de construir una carrera tan única como tú, con alcance global, apoyo, una cultura de inclusión y tecnología para convertirte en la mejor versión de ti. Contamos con tu talento y perspectiva para que EY también sea much ...
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Customer Service Representative
hace 12 horas
Grupo Cos (Customer Operation Success) Bogotá, ColombiaCampaña de atención al cliente para una empresa de telefonía móvil en Estados Unidos.**¿Qué necesitas para aplicar?**- Nível académico: Bachiller en adelante- Experiência: 3 meses en servicio al cliente call center- Nível de Inglés: B2+- Residir en la ciudad de Bogotá- **¿Qué te ...
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Customer Service Representative
hace 1 día
Logiflex Inc Bogota, ColombiaOur company provides drayage services in the Houston and Chicago regions, and we are seeking a Customer Service Representative to join our team. This position entails delivering operational customer service support to our key customers. The role requires surpassing customer expec ...
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Customer Service Representative
hace 4 días
Ventura Tec Bogota, ColombiaOur client is a well-established fashion company based in NY with decades of experience in the industry. They have earned a strong reputation for creating empowering and inspiring fashion that resonates with customers. · **Requirement** · - Minimum of 3 years of experience as a C ...
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Customer Service Representative
hace 4 días
Vantage Specialty Chemicals Bogota, ColombiaVantage is a fast-growing, leading global supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of consumer and industrial markets. Through our chemistries, our customer focus and our vertically integrated farming, manufacturing, an ...
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Customer Service Representative
hace 1 día
Emapta Bogota, Colombia**Job Information**: · Job Family · **CSR*** · Work Arrangement · **Hybrid*** · City · **Bogota*** · State/Province · **Distrito Capital de Bogotá*** · Country · **Colombia*** · **Join our client's international team and discover a refreshing approach to Accounting excellence** · ...
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Customer Service Representative
hace 9 horas
United Airlines Bogota, Colombia A tiempo parcial**Description**: · There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to anothe ...
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Customer Service Representative
hace 4 días
Tactical Back Office Bogota, ColombiaMust have an excellent Spanish and English communication and comprehension skills, both written and spoken · - Experience in customer service field such as customer service, helpdesk, technical support, collection or billing · - Open to fresh graduates with fluency on Spanish and ...
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Customer Service Representative
hace 2 días
UBIQUITY Bogota, ColombiaLet's tomorrow, together. · At Ubiquity, we live by the mantra head, heart, and hustle. · _Head_ because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. · _Heart_ because we are always gracious with our t ...
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Customer Service Representative
hace 2 días
UBIQUITY Bogota, ColombiaLet's tomorrow, together. · At Ubiquity, we live by the mantra head, heart, and hustle. · _Head_ because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. · _Heart_ because we are always gracious with our t ...
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Customer Service Representative
hace 3 días
Teleperformance Colombia Bogota, ColombiaCustomer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work wi ...
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Customer Service Representative
hace 2 días
E2E technology solutions Bogota, ColombiaYou will be an intermediary between the customer and the person making the Internet connections · You will be in charge of: · To manage internet conections · Follow up on connections · To make escalations · Be aware of any inconvenience · **Qualifications** · - English level B2-C ...
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Customer Service Representative
hace 2 días
United Airlines Inc. Bogota, Colombia A tiempo parcialThere's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means th ...
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Customer Service Representative
hace 3 días
Berlitz Bogota, ColombiaAsegurar la atención oportuna del cliente interno y externo, mediante el correcto funcionamiento administrativo de la sede, la ejecución de manera adecuada de los procesos y una excelente disposición de servicio a través de los canales de comunicación establecidos por la compañía ...
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Customer Service Representative
hace 4 días
Teleperformance Colombia Bogota, ColombiaCustomer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work wi ...