Trabajos
>
Bogotá

    Customer Success Lead - Bogotá, Colombia - Intcomex

    Intcomex
    Intcomex Bogotá, Colombia

    Encontrado en: Buscojobs CO C2 - hace 3 días

    Default job background
    De jornada completa
    Descripción
    Principales Responsabilidades:
  • Ser el punto de contacto principal: actuar como punto de contacto entre el cliente y la empresa, asegurándose de que todas las necesidades y consultas del cliente se aborden de manera efectiva. Está disponible para brindar soporte y asistencia continua. Responde a preguntas, resuelve problemas y se asegura de que cualquier problema o desafío que surja, sea abordado de manera oportuna y efectiva.
  • Soporte y monitoreo continuo: se encarga de seguir de cerca el progreso del cliente una vez que ha completado el proceso de incorporación. Brinda soporte y asistencia continua, y ofrece orientación para ayudar al cliente a utilizar los servicios/productos/herramientas ofrecidas de manera efectiva.
  • Gestión de incidencias: gestiona y resuelve cualquier problema o incidencia que los clientes puedan reportar. Esto puede implicar la coordinación con otros equipos internos para garantizar una resolución rápida y efectiva. Se asegura que cualquier eventualidad sea resuelta en los tiempos definidos y prometidos a la marca.
  • Cross-team effort: actúa como enlace entre los clientes y los equipos internos de la empresa, asegurándose de que las necesidades del cliente sean escuchadas y solucionadas en cada una de las áreas internas.
  • Relación operativa: mantiene una comunicación constante con los clientes para fortalecer la relación y mantenerse al tanto de sus necesidades y desafíos en curso. Lleva una relación operativa, conectando todas sus necesidades y deseos con el negocio. Organiza y analiza la información y requerimientos con las demás áreas internas para asegurar que las decisiones de la empresa siempre se mantengan alineadas a lo que busca nuestro cliente.
  • Identificación de oportunidades: identifica oportunidades para que el cliente obtenga un mayor valor del servicio. Esto puede incluir sugerencias sobre características adicionales, servicios adicionales o mejoras en el uso actual del proceso/servicio.
  • Implementar y administrar herramientas relacionadas al Cliente, análisis de data, reporting y optimización de procesos.
  • Entendimiento claro de los modelos de negocio de la empresa, servicios, flujos de trabajo y responsables por área, para asegurar que las tareas y necesidades del cliente sean canalizadas en los tiempos y canales establecidos.
  • Recibir y escalar solicitudes y requerimientos específicos de la marca que no estén comprendidos en el estándar ofrecido por IXC: reportes, necesidades operativas, producto, entre otras.

    • Requisitos :

  • Administrador de empresas, ingenierías o carreras afines.
  • Al menos 3 años de experiencia como gerente de proyectos o de producto.
  • Nivel de inglés intermedio.
  • Nivel de Excel intermedio.
  • Logical Media Group

    Digital Marketing Paid Social

    Encontrado en: Appcast Linkedin GBL C2 - hace 4 días

    Logical Media Group Bogotá, Colombia De jornada completa

    The Paid Media Strategist will be responsible for various digital marketing activities, primarily focused on Paid Search and Paid Social Advertising. The role may also involve Programmatic Display and other third-party social platforms. This will include site research, keyword re ...

  • CSL Behring

    Head of Sales

    Encontrado en: Appcast US A2 ECP - hace 4 días

    CSL Behring Bogotá, Colombia De jornada completa

    The Opportunity: · As Head of Sales for our Colombia sales affiliate with offices in Bogotá, you will report directly to the General Manager. Within the Colombia business strategy framework, you will direct the execution of sales and marketing strategies for the product portfolio ...

  • Kellanova

    retail execution coordinator

    Encontrado en: Appcast US A2 ECP - hace 4 días

    Kellanova Bogotá, Colombia

    Retail Execution Coordinator is responsible to analyze and comprehend information, dynamics and needs in order to create action plans to maximize sales. Align and agree commercial plans with customers (local negotiations including Convenience, Distributors and Modern Trade). Ensu ...

  • Cencora

    Operations Shared Services Representative

    Encontrado en: Appcast US A2 - hace 1 día

    Cencora Bogotá, Colombia De jornada completa

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join ...

  • Intellectsoft

    Client Engagement Manager

    Encontrado en: Talent PL Premium - hace 3 días

    Intellectsoft Bogotá, Colombia De jornada completa

    We are Intellectsoft - a digital transformation consultancy group and engineering company that delivers cutting-edge solutions for global organisations and technology startups. Since 2007, we have been helping companies and established brands reimagine their business through digi ...

  • Quorum Software

    Cloud Operations Lead

    Encontrado en: Talent CA C2 - hace 4 días

    Quorum Software Bogotá, Colombia De jornada completa

    Overview · Energy Components Global Solutions is a product suite developed by Quorum for the Oil and Gas industry. It monitors business processes for the production, transport and sales of oil and gas, and facilitates collaboration between license holders in oil fields around th ...

  • Bruntwork

    Appointment Setter

    Encontrado en: Buscojobs CO C2 - hace 2 días

    Bruntwork Bogotá, Colombia

    This is a remote position. Full-time 40 hours a week Mon-Fri 9am-6pm Pacific (includes 1 hr unpaid break) Client Overview This dynamic client operates in two thriving industries - real estate and health and wellness. Their real estate business focuses on buying, selling, and mana ...

  • Sur

    Customer Success Manager

    Encontrado en: Buscojobs BR C2 - hace 2 días

    Sur Bogotá, Colombia

    As a Customer Success Manager, your mission is to work with our clients to make sure they're getting as many quality leads while making the process friction-less for them. This role will be client facing. Your biggest priorities are: · Develop & optimize cold email campaigns that ...

  • Sagan

    SEO Content Assistant

    Encontrado en: Talent ZA C2 - hace 5 días

    Sagan Bogotá, Colombia De jornada completa

    Job Title: SEO Content Assistant · Location: Remote (EST Timezone) · Work Schedule: Monday - Friday, 9 AM to 5 PM EST · Role Overview: · We are seeking a highly organized and proactive SEO Content Assistant to join our dynamic SEO agency. This role is pivotal in accelerating our ...

  • Gilead Sciences Colombia, SAS

    Value and Access Regional Associate Director

    Encontrado en: Buscojobs CO C2 - hace 5 días

    Gilead Sciences Colombia, SAS Bogotá, Colombia De jornada completa

    Description · Knowledge: · Demonstrated understanding of pharmaceutical regulatory requirements and impact on development of marketing materials is required. · Recognized expertise in implementing a pharmaceutical communication plan including generating publications, organizing ...

  • Novo Nordisk

    Medical Scientific Liaison

    Encontrado en: Buscojobs CO C2 - hace 1 día

    Novo Nordisk Bogotá, Colombia

    The position · As a Medical Scientific Liaison at Novo Nordisk, you will have the opportunity to: Build strategic relationships with key opinion leaders in the diabetes and obesity therapeutic areas, based on your in-depth medical and scientific knowledge. Establish long-term re ...

  • Cisco

    Program Manager

    Encontrado en: Buscojobs CO C2 - hace 1 día

    Cisco Bogotá, Colombia

    What you'll do · We are looking for an experienced individual with a history of managing intricate projects and/or programs to support the CX Center organization. In this position, you will work with technical and business leaders across the organization to build, advocate, and g ...

  • adidas

    Sr. Manager Internal Controls

    Encontrado en: Buscojobs CO C2 - hace 9 horas

    adidas Bogotá, Colombia

    Purpose & Overall Relevance for the Organization: · Position is integral to the on-going focus on Corporate Governance. It aims at: · Develop, support and lead initiatives/projects focused on improving the efficiency, transparency, and effectiveness of business processes. Respons ...

  • EMAPTA

    Tax Manager

    Encontrado en: Buscojobs CO C2 - hace 2 días

    EMAPTA Bogotá, Colombia

    Master Your Financial Destiny with Cutting-Edge Tax Management · Ignite your career trajectory in the dynamic world of tax management with our cutting-edge opportunity in the accounting and consulting industry. Picture yourself spearheading global tax strategies without ever leav ...

  • Edwards Lifesciences

    Senior Finance Manager

    Encontrado en: Buscojobs CO C2 - hace 4 días

    Edwards Lifesciences Bogotá, Colombia De jornada completa

    Imagine how your ideas and expertise can change a patient's life. Patients are at the heart of what we do at Edwards Lifesciences. Our Finance teams work hard to optimize our current and long-term success and enable our ongoing strategy of innovation, leadership, and focus. As pa ...

  • TransUnion LLC

    Account Executive, Fraud

    Encontrado en: Buscojobs CO C2 - hace 4 días

    TransUnion LLC Bogotá, Colombia De jornada completa

    What We'll Bring: · At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead ...

  • Foundever

    Dutch speaking Trainer

    Encontrado en: Talent PL Premium - hace 17 horas

    Foundever Bogotá, Colombia

    Dutch speaking Trainer - Athens, Greece · Req ID#: Athens, Athens, GR · Job Description: About FoundeverTM · FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 o ...

  • Microsoft

    Customer Success Account Mgmt

    Encontrado en: Talent CO C2 - hace 2 días

    Microsoft Bogotá, Colombia De jornada completa

    Overview · Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respec ...

  • Sagan

    Account Executive

    Encontrado en: Buscojobs CO C2 - hace 2 días

    Sagan Bogotá, Colombia

    Position: Account Executive - Latam Location: Remote (MST Timezone) Work Schedule: Monday to Friday, 09:00 AM to 05:00 PM MST ( Flexible) Success in this role is driven by individual performance and the ability to manage your own schedule effectively. Job Description: Are you pas ...

  • Sagan

    Account Executive

    Encontrado en: Buscojobs CO C2 - hace 2 días

    Sagan Bogotá, Colombia

    Position: Account Executive - LatamLocation: Remote (MST Timezone)Work Schedule: Monday to Friday, 09:00 AM to 05:00 PM MST (Flexible)Success in this role is driven by individual performance and the ability to manage your own schedule effectively.Job Description:Are you passionat ...