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    Sales Support Associate - Bogotá, Colombia - Equinix

    Equinix
    Equinix Bogotá, Colombia

    hace 1 semana

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    De jornada completa
    Descripción

    Who are we?

    Equinix is the world's digital infrastructure company, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

    A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.

    Sales Support Associate (Hybrid)

    Equinix is the world's digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

    We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

    A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. That is foundational to our core values as a company and is vital to our success.

    We are looking to hire a Sales Transactions Administrator to join our Commercial Operations Team. This role will focus on driving revenue byexecutingtransactional requests related to the quote/order process, ensuring timelyprocessing throughout the lifecycle. The role also contributes to team success by being a senior resource acting as asubject matter expert and mentorin support of other team members.

    What you will be doing

    Creatingquotes/ordersat the direction of the Sales organization and ensuring prompt processing of supporting actions

    Ensuring quotes/orders are processedaccurately in compliance with company policies

    Engage effectively withcross-functionalstakeholders on approvals, quote/order configuration and dependent activities

    -Enter and validateproduct configuration based on provided details

    Research customer agreements, terms, and any specifics that may affect the quote/order process

    Utilizes diverse organizational tools, data, and assets to support operational activities

    Embraces changes due to audit findings, events or transformation needs; conducts audits and determine remediation/preventive measures

    Prioritize workload to complete transactional tasks within established Service Level Objectives (SLOs).

    Manages escalations, issue investigation and creates post-mortem analysis

    Act as a resource and role model for colleagues with less experience; develops and manages onboarding plan for new team members

    Participate in User Acceptance Testing (UAT) as needed to support system changes

    Serve as a subject matter expert by taking on project work and supportingrequests related to established processes

    Review process documentation and provide necessary updates

    What you should have

    Working experience supporting Business, Revenue, Sales, Customer Care, Legal and/or Finance Operations, preferably in Data Center, Cloud or Telecom industry preferred

    Bachelor's degree preferred

    Excellent proficiency in MS Office applications (Word, Excel, PowerPoint, etc.).

    Ability to explain complex information simply and clearly

    Business-savvy and at ease with corporate applications (e.g. CRM, ERP, BI)

    Excellent organizational, communication and interpersonal skills

    Ability to work independently and adapt in a fast-paced, international environment

    Advanced English (written and verbal)

    Equal Employment Opportunity:

    Equinix is an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (Equal Opportunity / AA / Disabled / Veterans Employer)

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