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    Operations Shared Services Representative - Bogotá, Colombia - World Courier de Colombia S.A.

    World Courier de Colombia S.A.
    World Courier de Colombia S.A. Bogotá, Colombia

    hace 1 semana

    Default job background
    Temps Plein
    Descripción

    Cherchez-vous à faire une différence dans la vie d'un patient? Chez AmerisourceBergen, vous trouverez une culture innovante et collaborative, axée sur le patient et soucieuse de faire la différence. En tant qu'organisation nous sommes unis par notre responsabilité d'œuvrer pour des vies plus saines. Joignez-vous à nous et postulez dès aujourd'hui

    Ce que vous ferez

    Under the direction of the Supervisor / Lead - Operations Shared Services Center, is responsible for contacting the medical sites of the country(s) in charge, in order to carry out the coordination via telephone and / or email (with date, time and contact approved) for the delivery of Depot to Site distributions, handling a high level of customer service, issue resolution and internal communication, as well as order and control over assigned tasks, committed to continuous improvement and customer satisfaction.

  • All contact and coordination activities are completed in an appropriate, timely and cost-effective manner.
  • Make the activity records correctly, in the control tool assigned for the function, generating efficient communication flows, which help to guarantee the success of the function for the company.
  • Ensure the timely filing and update of the activities under its responsibility, to allow the generation of performance indicators for the team.
  • To edit and maintain shipments (domestic) on TMS or the applicable system according to process' instructions.
  • To use and maintain the available technical tools (Sharepoint, Jetstream, TMS, Optiview, Filebound and others).
  • To keep proper communication with national and international offices stations of World Courier as needed in a friendly and timely manner.
  • Perform any other duties the employee has been trained for.

    • À quoi devraient ressembler vos antécédents

  • Minimum 8th-semester student in foreign trade, business administration, logistics, industrial engineering, or related fields from an accredited university. Alternatively, candidates with work experience in related areas or industries may also be considered.
  • Command of English: intermedium written and oral skills
  • Ability to work quickly and accurately under time and volume constraints as well as under pressure. .
  • Strong interpersonal and communication skills. Capable to generate customer confidence. .
  • Good analytical skills.
  • Strong organizational skills, attention to detail and teamwork.
  • Be able to take initiatives and responsibilities.
  • Basic computer skills, knowledge of Microsoft Word, Excel, PowerPoint and Outlook.

    • Ce qu'Cencora offre

    Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l'offre de programmes d'avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l'ensemble de nos associés.

    Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l'entreprise, tandis que d'autres sont offerts par les cotisations des associés. Les offres d'avantages sociaux spécifiques peuvent varier selon l'emplacement, le poste ou l'unité d'affaires.

    Calendrier

    Temps Plein

    Affiliated Companies

    Affiliated Companies: World Courier de Colombia
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