- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Some upselling of products or services to existing customers may be required What You Bring to the Role
- Bilingual skills in English and Spanish
- Minimum 1 year of customer service experience
- 1 year or more post-secondary education OR 2 years equivalent work experience
- Recognize and solve problems of mid-to-high level customer service issues
- Computer savvy What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And a competitive base wage of 3,200,000 COL, sign on bonus of 3,200,000 COL, performance bonus opportunities, and the benefits you'd expect and maybe a few that would pleasantly surprise you A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to the Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
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Csr Spanish Bogota 1
hace 2 días
Foundever Bogota, Colombia**About Us** · Foundever es un líder mundial en la industria de la experiência del cliente (CX). Con asociados en todo el mundo, somos el equipo que está detrás de las mejores experiências para más de 750 de las principales marcas digitales del mundo. Nuestras innovadoras solucio ...
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Bilingual English/spanish Operator
hace 1 semana
Nora Aguirre LLC Bogota, ColombiaJob Title: Bilingual English and Spanish Phone Operator - Real Estate · $3.30USD/HR · We are currently seeking a talented and customer-focused Bilingual English and Spanish Phone Operator to join our top real estate company in Las Vegas, Nevada. As the first point of contact for ...
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iGERENT Bogota, Colombia**Location**: Fully Remote · **Language and Education Requirements**: · - Advanced proficiency in both Spanish and English. The interviews will be conducted in English. · - Degree in Law or Paralegal Certification (Estudios en Derecho o Técnico Jurídico). · **Main Tasks**: · - ** ...
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Bilingual English/spanish: Health Advocate
hace 3 días
Care:Coach Bogota, ColombiaThis is a very UNIQUE and fun position that loosely fits into the field of customer service and/or virtual assistant services. As a Health Advocate, you will take on the persona of a dog or cat avatar that is on a device in an individual's home or bedside in the hospital. You wil ...
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The Secret Label Bogota, ColombiaspeakPartnership Manager / Event Sponsorship Sales Rep - Contract 3 Months - $1k + 10% monthly commission salary. Potential monthly salary: $6.5k - 15k · About us: · We are a global entertainment agency providing services for the biggest brands and projects in the world, as well ...
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Bilingual (English & Spanish) Customer Service
hace 1 semana
VirtuallyinCredible Bogota, ColombiaVirtuallyinCredible is a property management solutions company based in Florida, USA. We have been in business since 2011 when we started with just 1 Virtual Assistant, and now we have placed more than a thousand virtual assistants working with us. · **Do you have all of the foll ...
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TTEC Bogota, ColombiaBilingual Technical Support Representative – English-Spanish · Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a As a Bilingual Technical Support Representative – Spanish-English working in Bogota, Colombia,you'll be a ...
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The Functionary Bogota, Colombia**Summary of the position** · Exceptional interpersonal skills, with a focus on listening and questioning skills. · ENGLISH LEVEL B2+, FRENCH AND SPANISH · A strong working knowledge of computer systems, hardware, and software. · Experience to troubleshoot and diagnosing IT issue ...
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Operations Supervisor
hace 1 semana
WinIt Bogota, ColombiaOperations Supervisor - Contact Center (Bogotá, Colombia) · **Company Overview**: · We are a leading tech company, specializing in providing exceptional customer support. Our organization is committed to delivering outstanding service, innovation, and growth. As we expand our ope ...
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Customer Service Representative Bogotá
hace 3 días
Sitel Bogota, Colombia**Customer Service Representative Bogotá**: · - Req ID#: Bogota, Bogotá - Calle 166, CO- Job Description: · **About Us**: · Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences ...
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Salesforce Senior Business Consultant
hace 1 semana
McKinsey & Company Bogota, Colombia**Who You'll Work With**: · - You'll be based in Bogotá as part of the S4G team, the Salesforce technology backbone of the Growth, Marketing & Sales practice being a world leading Salesforce Consultancy ranked as a top 10 Salesforce Partner worldwide.- The Growth, Marketing & Sal ...
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Customer Service Agent
hace 1 semana
Teleperformance Colombia Bogota, Colombia OcasionalIf you live in the city of Bogotá and have an English level of B2 (80%), we want to offer you the opportunity to work in our specialized vacancy with one of the most important social media networks globally. Your job objective is to help users of one of the most important global ...
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Receptionist
hace 2 días
Boston Consulting Group Bogota, Colombia**WHAT YOU'LL DO**: · The Receptionist will be an integral member of the Bogotá team and will support the administrative processes of the Bogotá office and complete all reception activities. · - Greet and welcome guests as soon as they arrive at the office · - Support the adminis ...
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HR Specialist
hace 2 días
TRANS-PRO LOGISTICS Bogota, Colombia**Exciting Bilingual Human Resources Specialist Opportunity at Trans-Pro Logistics Inc** · Join **Trans-Pro Logistics Inc**, a dynamic and rapidly growing third-party Transportation and Logistics provider with over three decades of experience. We specialize in freight services ac ...
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Sales Specialist in Digital Marketing
hace 1 semana
Teleperformance Colombia Bogota, Colombia OcasionalIf you live in the city of Bogotá and have an English level of B2 (80%), we want to offer you the opportunity to work in our specialized vacancy with one of the most important social media networks globally. Your job objective is to help users of one of the most important global ...
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Customer Service Representative Bogotá 1
hace 3 días
Sitel Bogota, Colombia**Customer Service Representative Bogotá 1**: · - Req ID#: Bogota, Bogotá - Calle 166, CO- Job Description: · **About Us**: · Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experience ...
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Intern - Public Information temporary
hace 1 semana
United Nations Bogota, ColombiaThe Department of Global Communications / Strategic Communication Division internship is for an initial period of three months with an opportunity for extension, but not to exceed six months, pending on the needs of the department. The internship is UNPAID and full-time. · Intern ...
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Multilingual Customer Account Advisor, Bilingual
hace 6 días
bet365 Bogota, Colombia**Overview**: · **Operations**: · **Full Time**: · **Closes 14/08/23**: · **Bogotá**: · **Full Time**: · **Closes 14/08/23**: · **Who we are looking for**: · A Brazilian Portuguese and Spanish speaking Customer Account Advisor to join our Customer Service team to support the Comp ...
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English Teachers
hace 1 semana
Habla Inglés Bogota, ColombiaHabla Inglés S.A.S. is a network of native speakers*, English teachers**, translators, and bilingual business people who work together to provide services to companies and individuals in Bogotá and the surrounding area. · If you live in Bogotá, or will be moving here soon · Exper ...
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Spanish Language Customer Account Advisor
hace 6 días
bet365 Bogota, Colombia**Overview**: · **Operations**: · **Full Time**: · **Closes 14/08/23**: · **Bogotá**: · **Full Time**: · **Closes 14/08/23**: · **Who we are looking for**: · A Spanish speaking Customer Account Advisor to join our Customer Service team to support the Company's operation at our of ...