- 2 years of prior relevant people management experience in the BPO or call center industry
- A strategic thinker with strong analytical and creative problem-solving skills
- Experience providing constructive criticism and implementing corrective action plans
- A high-level understanding of customer confidentiality standards and also has a passion for the development of teammates.
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Team Leader
hace 3 días
Essity Medellín, Colombia De jornada completaAcerca del Rol: · El team leader es el responsable por los resultados de operación y desarrollo de los empleados en cada turno, además es el intercomunicador entre las estrategias de la compañía y la base operativa. Debe tener intereses comerciales en mente. Brinda al equipo li ...
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Onboarding Team Leader
hace 2 semanas
Michael Page Colombia Medellín, Colombia De jornada completaEl/La Onboarding Team Leader deberá : · Contratar, capacitar y administrar al equipo de Onboarding de clientes en LATAM. · Desarrollar las habilidades de servicio al cliente, producto e industria de cada miembro del equipo. · Mejorar constantemente la productividad y eficiencia d ...
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Team Leader Sales
hace 3 días
adidas Medellin, Colombia De jornada completaPropósito y relevancia general para la organización: · Contribuir a los logros de los objetivos y KPIs de la tienda proporcionando una experiencia memorable para los clientes y viviendo los valores de la marca. Apoyar al equipo que lidera y las operaciones de la tienda como terce ...
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Security Team Leader Colombia Bogotá
hace 3 días
Norwegian Refugee Council San Vicente Ferrer, ColombiaFunción y responsabilidades · El propósito del cargo de Líder de Equipo de Seguridad (HSS Team Leader) es garantizar el apoyo prestado a la operación del Consejo Noruego para Refugiados (NRC) en Colombia, Ecuador y Panamá (CO-EC-PA) desde el Centro de Monitoreo y Comunicaciones ( ...
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Ict Team Leader Colombia Bogotá
hace 4 horas
Norwegian Refugee Council San Vicente Ferrer, Colombia**Responsabilidades generales**: · - Asegurar el cumplimiento y la adherencia a políticas, manuales, directrices y requisitos de donantes. · - Proporcionar aportes sobre el apoyo operativo al Plan de Acción de la oficina, liderar y alinear el apoyo operacional con los planes del ...
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Team Leader
hace 3 días
TaskUs Medellín, ColombiaAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fas ...
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BRM S.A.S Medellín, Colombia De jornada completaRequerimos para nuestro equipo de trabajo tecnicos, tecnologos, o profesionales con experiencia mínima de un año como coordinador de operaciones liderando campañas de contact center preferiblemente en campañas DE SOPORTE y servicio al cliente en telecomunicaciones ejecutando estr ...
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Operations Team Leader
hace 6 días
Superstaff Medellin, Colombia De jornada completaWe are seeking a dynamic, results-oriented team leader to join our team as an Operations Supervisor/Operations Team Leader. This role is crucial to ensuring that our operations run smoothly and exceed our customers' expectations.Responsibilities Supervise and lead a team of opera ...
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Team Leader Medellin
hace 1 semana
TaskUs Medellín, Colombia De jornada completa· About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the f ...
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Architect/designer - Autocad - Medellin
hace 1 semana
D'lineantes SAS Antioquia, ColombiaDrafting & Engineering firm located in Medellin is looking for Architects/Designers to join its team. · We are a growing drafting and engineering company for the millwork & construction industries with presence in the United States. We distinguish ourselves by providing a high qu ...
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Millwork Estimator
hace 1 semana
D'lineantes SAS Antioquia, ColombiaWe are a growing drafting and engineering company for the millwork industry with presence in the United States. We distinguish ourselves by providing high quality services. · We are currently seeking to strengthen our capacity in our millwork estimating and Pre-engineering depart ...
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Construction Project Manager
hace 6 días
Ehvert Inc Antioquia, Colombia**Ehvert Engineering Inc.** is a Dallas-based engineering company specializing in the design and digital construction of data centers in the USA, Canada, and Mexico. · **Ehvert Engineering Inc.** is actively looking for a **Construction Project Manager** to join our team in Colom ...
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Computational/generative Design Engineer
hace 2 días
Ehvert Inc Antioquia, Colombia**Ehvert Inc.** is a Dallas-based engineering company specializing in the design and digital construction of data centers in the USA and Canada. · **Ehvert Inc.** is actively looking for a **Computational/Generative Design Engineer** to join our team in **Colombia**. · - To be co ...
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Digital Marketing Specialist
hace 1 semana
RVStaffing Antioquia, Colombia**RedValley** is seeking a proactive and strategic **Digital Marketing and Communications Specialist to join our team.** As a Digital Marketing and Communications Specialist you will spearhead digital marketing initiatives that amplify our mission and showcase our portfolio of wo ...
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Financial Controller Middle East
hace 3 días
Lucid Motors Olaya, Antioquia, Colombia**Leading the future in luxury electric and mobility** · At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive ...
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Jr Operations Supervisor Bpo
hace 3 días
Solvo Global Envigado, Colombia**Descripción del trabajo**: · **Responsabilidades**: · - Mantener una comunicación abierta y constante con el cliente para fortalecer la relación comercial, gestionando de manera oportuna el talento contratado. · - Supervisar y controlar la ejecución de las labores de los equipo ...
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Instructional Designer
hace 5 días
Growth Acceleration Partners Envigado, Colombia**Description**: · The person would need to understand and identify the target learner profile, train and develop content to meet learner needs, and finally drive training-specific initiatives to create awareness and drive maximum adoption. · **Key job responsibilities**: · - Rev ...
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Prospecting Agent
hace 6 días
Skyline Leads - Grupo Bona Inversiones Envigado, Colombia_**Strong, Driven, Positive Attitudes ONLY If this is you, read on...**_ · - We offer a friendly, positive work environment where everyone is treated like family. - Remote Work Available · - Competitive base pay plus monthly bonuses. · - Paid (USA) holidays. USA Calendar · - Room ...
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Sales Development Representative
hace 1 día
Ad Pros Bello, Colombia**Role Overview** · Ad Pros is seeking a highly motivated and results-driven Sales Development Representative (SDR) to join our expanding team. As an SDR, you will play a crucial role in the growth and success of our company by identifying and engaging with potential customers, g ...
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Senior Software Engineer
hace 2 días
Rockwell Automation Bello, ColombiaRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing compan ...
Team Leader-1 - Medellín, Colombia - TaskUs
Descripción
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What does a Team Lead really do?
Think of yourself as someone who will provide mentorship, guidance and career development to members of your team, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Team Lead.
As a Team Lead, you will provide mentorship, guidance, and career development to members of your team. You will implement escalation channels in accordance with mutually agreed-upon procedures. You will lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. You will establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results. You will also identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
So, do you have what it takes to be a Team Lead?
Requirements:
About TaskUs
TaskUs (NASDAQ: TASK) is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech and HealthTech.
As of June 30, 2021, TaskUs had approximately 31,500 employees across twenty locations in the United States, the Philippines, India, Mexico, Taiwan, Greece, Ireland and Colombia.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
TaskUs is an equal opportunity employer
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL