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    Data Operations Lead - Bogotá, Colombia - Snaphunt

    Snaphunt
    Snaphunt Bogotá, Colombia

    hace 6 horas

    Default job background
    De jornada completa
    Descripción

    The Offer

    • Leadership Role
    • Work within a company with a solid track record of success
    • Flexible working options

    The Job

    CORE RESPONSIBILITIES

    • Data Operations Specialist core responsibilities include:
    • Deliver data validation and stewardship for data sets in scope.
    • Deliver reporting and analytics to Commercial Operations colleagues.
    • Deliver data extractions from multiples databases.
    • Deliver calculation, attainment, monthly data upload, validations and reporting of Field Force Incentives.
    • Manage and administer in scope Field Force & marketing related applications e.g. SFA, promotional materials.
    • Deliver self-service technical configuration of Field Force related applications.
    • Propose and deliver solutions and ideas for any problems and issues faced.
    • Prioritize requests and manage workload according to plan.
    • Follow SLA & guidelines and timeline established for the team.
    • Deliver high quality for any activities in scope.
    • Propose continuous improvement of processes in scope.
    • Develop Subject Matter Expertise for one or more data process in scope.

    The Profile

    Most critical technical competencies or capabilities

    • Preferably 1 year + experience in service delivery or shared service delivery.
    • Service oriented/Customer service mindset.
    • Excellent IT literacy/knowledge required (technology savvy).
    • Experience in commercial system administration.
    • Preferable knowledge in CRM & commercial tools such as , Cegedim-MI, Veeva Vault, etc.
    • Advanced Excel skills (working with formulas, parameters).
    • Experience in data stewardship, reporting and analytics delivery
    • Background in pharmaceutical market preferable though not essential.
    • Self-motivated.
    • High level of independent and service oriented working attitude.
    • Able to demonstrate strong analytical and quantitative skills.
    • Able to fact-based challenge and detail oriented.
    • Good communication and interpersonal skills.
    • Good team player.
    • Understanding of cultural differences and desire to work in a multicultural environment.
    • Fluency in both written and verbal English to effectively liaise with the Stakeholders of the region.

    Education:

    • Bachelors required.

    Preferred Discipline(s):

    • Analytics, Operations Management, Consulting, IT, Science, Sales, Commercial
    • Preferred Certification(s): Change Management, Business Process Mapping and Project Management Certifications preferred.

    The Employer

    Our client believe in cutting through the noise of short-lived technology trends and providing our clients with robust, sustainable solutions that create tangible results for their end-users.

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