- Serve as a senior technical focal point, technical escalation lead for a SOC, and liaise with other teams within the Radware Cloud organization to provide a world-class service.
- Manage, mentor, lead, and coach security analysts, supporting customers across the globe defending against threats and attacks.
- Provide risk assessment for incidents and impact.
- Draft official security reports to customers following attacks and security incidents.
- Assist with incident management and escalations, including participating in an on-call rotation, and being flexible outside normal business hours when required.
- Measure and track KPIs and security incident response metrics.
- Minimum 3 years' experience in network or application security focusing on IPS/IDS, AND Web Application Firewall.
- Layer 2/Layer 3 Switching/Routing, TCP/IP, IPv4, Layer 4/Layer 7 switching, firewalls, IDS/IPS, VPN, SSL, IPsec
- Experience using Wireshark and analyzing packet captures.
- 1+ years acting as technical lead for a SOC or technical support team in a SaaS organization. ( service provider
- Excellent communication and presentation skills in English. You can clearly communicate goals, processes, and policies. You are confident working with leadership teams and executive decision-makers.
- Customer service skills. You have the ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation
- A minimum of bachelor's degree in Information Management, Computer Science, Cybersecurity or another related field is required.
- Hands-on experience with anti-DDoS hardware and software
- Master's degree Cybersecurity
- Data networking experience
- Offensive security
- Python
- Bash
- JavaScript
- UML, C/C++, SQL
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Security Operations Center - Bogotá, Colombia - Radware
Descripción
Responsibilities:
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